Maximum Strength Warranty for Maximum Peace of Mind

Heil® units are backed by exceptional warranties, including our No Hassle Replacement™ limited warranty, which gives the original purchaser a one-time replacement unit if the covered component should fail due to defect within the first one to ten years, depending upon the particular unit. You also get a 10 year parts limited warranty upon timely registration.*

Standard Warranty

Your Heil® home air conditioner, heat pump or furnace carries a limited warranty on all functional parts. Most Heil units feature an outstanding 10-year parts limited warranty.* Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.

Protecting Your Warranty

Split system units must be matched with a Heil indoor coil or fan coil. Before replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Labor charges may apply. Contact installing dealer for labor charge details.

*To the original owner, a 10-year parts limited warranty upon timely registration of new equipment. Warranty period is 5 years if not registered within 90 days. Jurisdictions wherein warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate for complete details.

No Hassle Replacement™ Limited Warranty

he No Hassle Replacement limited warranty assures you of continued comfort. You get a replacement unit if a major component (the compressor, coil or heat exchanger) should fail during the coverage period. Ask your dealer for details.

The No Hassle Replacement™ limited warranty is matched to three product groups:

  • 10 Years – Top-of-the-line products
  • 5 Years – Mid-tier products
  • 1 or 3 Years – Standard-level products

NOTE: Entry-level products do not come with a No Hassle Replacement limited warranty.