Maximum Strength Warranty for Maximum Peace of Mind
Heil® units are backed by exceptional warranties, including our No Hassle Replacement™ limited warranty, which gives the original purchaser a one-time replacement unit if the covered component should fail due to defect within the first one to ten years, depending upon the particular unit. You also get a 10 year parts limited warranty upon timely registration.*
*Limited warranty period is 5 years for parts if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
**Most Heil products carry a ten (10) year limited warranty on parts, including compressor and coils, to original homeowner if installed in an owner-occupied, single-family residence and properly registered within ninety (90) days after original installation. Otherwise, the parts warranty period is five (5) years from the date of installation. Heat exchangers may carry longer limited warranty coverage that applies to original homeowners with timely registration. (See Warranty Certificate for registration instructions. Registration not required in all jurisdictions.)
As a commitment to continuous quality, this information is subject to change.
Your Heil® home air conditioner, heat pump or furnace carries a limited warranty on all functional parts. Most Heil units feature an outstanding 10-year parts limited warranty.* Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.
Protecting Your Warranty
Split system units must be matched with a Heil indoor coil or fan coil. Before replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Labor charges may apply. Contact installing dealer for labor charge details.
*To the original owner, a 10-year parts limited warranty upon timely registration of new equipment. Warranty period is 5 years if not registered within 90 days. Jurisdictions wherein warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate for complete details.
No Hassle Replacement™ Limited Warranty
he No Hassle Replacement limited warranty assures you of continued comfort. You get a replacement unit if a major component (the compressor, coil or heat exchanger) should fail during the coverage period. Ask your dealer for details.
The No Hassle Replacement™ limited warranty is matched to three product groups:
10 Years – Top-of-the-line products
5 Years – Mid-tier products
1 or 3 Years – Standard-level products
NOTE: Entry-level products do not come with a No Hassle Replacement limited warranty.